Privacy Policy
Last updated: May 11, 2026
Collabilator respects your privacy. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what choices you have.
By using our website, submitting a form, booking a call, purchasing a service, or working with us as a brand or creator, you agree to the practices described below.
1. Who we are
Collabilator helps brands find and work with creators for user-generated content, product videos, reviews, testimonials, demos, unboxings, and related creator-led content.
For privacy questions, you can contact us at:
Email: hey@collabilator.com
Business name: Collabilator
Website: https://www.collabilator.com
2. Information we collect
We may collect the following information when you use our website or services:
Information you provide directly
This may include:
Name
Email address
Phone number
Company or brand name
Social media handles
Website links
Project details
Product information
Budget, campaign goals, and content preferences
Creator profile details, if you apply or work with us as a creator
Payment and billing information, processed through third-party payment providers
Any other information you choose to send us through forms, calls, emails, messages, or bookings
Information collected automatically
When you visit our website, we may automatically collect:
IP address
Browser type
Device type
Pages visited
Time spent on the site
Referring links
Cookies and similar tracking data
General location information based on your IP address
This helps us understand site performance, improve our services, and prevent misuse.
3. How we use your information
We use your information to:
Respond to inquiries
Book calls and manage appointments
Match brands with suitable creators
Review creator applications
Prepare briefs and campaign details
Deliver UGC and related content services
Process payments
Communicate about projects, timelines, revisions, and deliverables
Improve our website, services, and customer experience
Send service-related updates
Send marketing communications, if you have opted in or where legally permitted
Prevent fraud, abuse, spam, and unauthorized activity
Comply with legal, tax, accounting, and regulatory obligations
We do not sell your personal information.
4. Creator and brand information
If you are a creator, we may share relevant profile information with brands when evaluating potential collaborations. This may include your name, social media handles, portfolio, content examples, location, niche, audience type, and pricing or availability.
If you are a brand, we may share relevant campaign information with creators so they can understand the project, content requirements, product details, compensation, and deliverables.
We only share what is reasonably needed to operate the campaign or provide the service.
5. Payments
Payments may be processed by third-party providers such as Stripe, PayPal, Wise, Razorpay, or similar platforms.
We do not store full card numbers or sensitive payment credentials on our own systems. Payment providers may collect and process your payment information according to their own privacy policies and security standards.
6. Cookies and analytics
Our website may use cookies, analytics tools, pixels, and similar technologies to:
Keep the website functioning properly
Understand how visitors use the site
Improve page performance
Track marketing effectiveness
Prevent spam or abuse
You can control cookies through your browser settings. Blocking cookies may affect how some parts of the website work.
7. Marketing communications
We may send you emails about our services, updates, offers, or relevant content if you have contacted us, submitted a form, opted in, or used our services.
You can opt out of marketing emails at any time by clicking the unsubscribe link, replying to the email, or contacting us directly.
We may still send important service-related messages, such as booking confirmations, payment updates, project updates, or legal notices.
8. When we share information
We may share information with:
Creators, brands, and campaign partners involved in delivering services
Website hosting providers
Payment processors
Scheduling tools
Email and communication platforms
Analytics and advertising platforms
Contractors, freelancers, or service providers who help us operate
Legal, accounting, or compliance advisors
Government authorities, if required by law
We require service providers to use information only for the purpose of providing services to us, unless otherwise permitted by law.
9. International data transfers
Because we may use third-party tools, service providers, creators, brands, or contractors in different countries, your information may be processed outside your country of residence.
Where required, we take reasonable steps to protect your information when it is transferred internationally.
10. Data retention
We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including:
Providing services
Managing campaigns
Maintaining business records
Resolving disputes
Complying with legal, tax, accounting, and regulatory requirements
Preventing fraud or misuse
When information is no longer needed, we may delete, anonymize, or securely store it as required by law.
11. Data security
We use reasonable administrative, technical, and organizational measures to protect your information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, email system, payment processor, or online service is completely secure. You use our website and services at your own risk.
12. Your privacy rights
Depending on where you live, you may have rights over your personal information, including the right to:
Access the personal information we hold about you
Correct inaccurate or incomplete information
Request deletion of your information
Object to certain processing
Withdraw consent where processing is based on consent
Request a copy of your information
Opt out of certain marketing communications
Ask how your information is collected, used, or shared
To make a request, contact us at:
Email: [insert privacy/contact email]
We may need to verify your identity before responding to certain requests.
13. Children’s privacy
Our services are not intended for children under 18.
We do not knowingly collect personal information from children under 18 without appropriate consent. If you believe a child has provided us with personal information, contact us and we will take reasonable steps to delete it.
Creators must be at least 18 years old, unless a parent or legal guardian is directly involved and legally able to approve the collaboration.
14. Third-party links
Our website may contain links to third-party websites, platforms, tools, or social media pages.
We are not responsible for the privacy practices, content, security, or policies of third-party websites. You should review their privacy policies before providing information to them.
15. User-generated content and testimonials
If you provide us with testimonials, reviews, feedback, social media content, case studies, images, videos, or campaign results, we may use them for marketing, portfolio, sales, or promotional purposes only with appropriate permission where required.
If you want us to remove or stop using specific content, contact us and we will review the request.
16. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
If we make material changes, we may update the “Last updated” date, post a notice on our website, or contact you where required by law.
Your continued use of our website or services after changes are posted means you accept the updated Privacy Policy.
17. Contact us
If you have questions, requests, or complaints about this Privacy Policy or how we handle your information, contact us at:
Email: hey@collabilator.com
Website: https://www.collabilator.com